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Summary

myhospitality.com.au is committed to protecting your privacy.

We use the information we collect on our sites to make our services the best they can be and to enhance your overall experience.

We do not sell, trade or rent your personal information to others.

Our 'open book' information policy means you can access the information we have collected about you at any time or make any changes you deem appropriate.

myhospitality.com.au may disclose personal information if required to do so by law.

myhospitality.com.au will not sell, trade or rent any personally identifiable information obtained from you to a third party.

It is guiding principle at chef-search to allow our users to provide as much - or as little - personal information to us as they feel comfortable doing.


What information do we collect!
We will ask you when we need information that personally identifies you or allows us to contact you ("Personal Information").

Generally Personal Information is requested when you register for a site, when you request a particular service or information from us, when you choose to complete a survey, or when you enter a competition or promotion.

Information gathered is stored by myhospitality.com.au on a secure site protected.

Contact information:
If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.


We track traffic patterns throughout sites.
We may use a feature of your browser called a "cookie" to assign a "User ID."

Cookies, by themselves, cannot be used to find out your identity or the identities' of any of our users. They only identify your computer to our servers when you visit our site.

Companies placing advertising on our sites and the sites of other web publishers may have the ability to assign a different cookie to you by a process that myhospitality.com.au does not control.

However as cookies don't identify individuals (you'll just be a number to them), companies will not know who you are - and hospitality-search will not tell them.


Links to other Web sites
Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the myhospitality.com.au Web site. When you access a non-myhospitality.com.au Web site, even one that may contain the myhospitality.com.au logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information consent for us to do otherwise.


When You Disclose Information to Third Parties?

Please note that when:
  • you sign up for a merchant's postcard you communicate with a merchant via the "email this business" facility on their website; or
  • you complete "book a table" & "book a room" forms or any other interactive forms; or
  • you utilise the "Bank" facility,

    you are communicating directly with and providing information to a third party merchant over which myhospitality.com.au does not exercise control.

    myhospitality.com.au is not responsible for a third party merchant's use of the information you send to it, nor for the privacy policies of those third party merchants.


    Information received
    All registration information provided by an Associate/User to myhospitality.com.au must be accurate and complete. Associate must update and correct registration information if it changes.


    You Control your Information
    Our 'open book' information policy means you can access the information you have given us and make any changes you deem appropriate.
    Personal details and your profile are of course user name and password protected so that only you or someone you have authorized can gain access to this information.

    Why do we collect the Information and how will we use it?
    myhospitality.com.au aim to provide you with better services and more compelling reasons to come back and visit our sites:

    In the future, we may use the information you provide us with to provide personalised portions of our sites to you that are intended to provide just the information you are interested in receiving.

    We analyse what our users and customers like and don't like about the content, products and services on myhospitality.com.au sites so that we can constantly improve them for your use.

    In the future, we may also use information you have given us to help focus the advertisements that are shown on our sites, hopefully to make them of more interest to you.

    We develop summary - not individual - reports for our advertisers. An example of a summary report might be "12,000 people clicked on advertisement "X" today and they were in the magazine section of the site."

    The people that help make it possible for myhospitality.com.au to provide our sites as they are - our advertisers - use this information to determine how effective their advertising investments are.

    We do not tell our advertisers who it was that saw or clicked on their advertisements and do not sell, trade or rent them any of your personal information.

    Occasionally, we will send you email communications to provide information which we think you will find useful, including information about new products and services from myhospitality.com.au.

    In every such email, we will also have instructions on how you may unsubscribe from the email list so that you will not receive any future emails if you do not wish to - see the "Opt-out Policy " below.


    How secure is your information?
    When you access your membership information, we offer the use of a secure server.

    The secure server software (SSL) encrypts all information you input before it is sent to us.

    Furthermore, all of the data we collect is protected by 'firewalls' against unauthorized access.


    Online Payments
    (from http://support.worldpay.com/index.html)

    The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

    Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.


    Online surveys and polling:
    We collect Personally Identifiable Information from customers who volunteer to complete surveys or participate in polls. We use this information to improve our products and services


    Changes to this statement
    If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information.


    Privacy Disclaimer
    When you sign up for a merchant's postcard (via Personalise), when you communicate with a merchant via the "email this business" facility on their website, when you complete book a table & book a room or any other interactive forms, plus when you utilise the "Bank" facility you are directly communicating with that selected merchant/s.

    Thus, you are consenting to the use of the information by that merchant/s in good faith to fulfil your request, enquiry or order.

    Note: myhospitality.com.au is not responsible for the use of information sent by you to third parties or for privacy policies of the merchant (3rd party) websites that reside within myhospitality.com.au and therefore can't guarantee that your information will not be passed to another unidentified party.

    Disclaimer
    This web site contains advertisements and information provided by third parties.
    There may be technical inaccuracies, typographical errors, programming bugs or computer viruses in this web site or its contents.

    Except as set out below and to the extent permitted by law, myhospitality.com.au excludes all:

    (a)    warranties whether express, implied, statutory or otherwise, relating in any way to this web site or your use of this web site; and
    (b)    liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data) arising from or in connection with any use of the information on or access through this web site for any reason whatsoever (including negligence).

    Whilst myhospitality.com.au undertakes measures to ensure the accuracy and completeness of information on the site, it takes no responsibility for the accuracy or completeness of, or the representations made by the content on this site.

    myhospitality.com.au takes no responsibility for the content of Internet sites that link from www.myhospitality.com.au

    Merchants As detailed above and as directed by you, myhospitality.com.au will share your contact and quote information with the businesses that you have selected.

    These businesses (merchants) are requested to use this information for the sole purpose of responding to your quote request.

    They are not permitted to contact you regarding other activities such as marketing, nor are they allowed to resell, rent or distribute your information to any other party with out your expressed permission.

    Each participating business (merchant) has their own method and procedures for fulfilling quote requests.

    myhospitality.com.au does not offer guarantees as to the use of information given to third parties (merchants).


    Terms & Conditions of Use
    If you are a user interested in submitting a quote/price request, www.myhospitality.com.au is for your personal and non-commercial use only.

    For third party businesses/merchants, for commercial purposes to the extent of responding to quote/price requests generated by users to the site.

    You are not permitted to change, copy, distribute, reproduce, display, transmit, gather, rent or sell any information, software, products or services obtained from users via the website.

    However, you are committed to responding to quote/price requests within 4 days of receipt.

    Refunds are given at the discretion of the myhospitality management.


    Matching Customers and Businesses/Merchants
    myhospitality.com.au are not involved in the transaction and do not control it! Thus, we don't control the legality, quality, safety or timeliness of any product or service that is purchased as a result of a quote/price request.

    We cannot control whether or not the businesses you have sent a request to actually respond, nor whether they represent their products or services accurately, or if they fulfil any agreement, contract or obligation they may establish or promise to you.

    Any disputes between myhospitality.com.au users and businesses should be handled by the business involved.

    The business is solely responsible for any product exchanges, payments or returned merchandise.

    To ensure that customer service levels are being met, myhospitality.com.au monitor email correspondence between 3rd party businesses and myhospitality.com.au users.

    Due to the difficulty of verifying users on the Internet, myhospitality.com.au can't confirm that any user referred to a business has represented their identity and any other personal information accurately and honestly.

    As myhospitality.com.au can't endorse specific businesses, we encourage all users to contact us to provide any feedback.

    We also encourage any dissatisfied users to discuss their complaints and issues directly with the business involved.


    Indemnification & disclaimer:
    myhospitality.com.au are not and cannot be involved in the user/merchant transactions, in the event that you have a dispute with one or more other users or merchants, you release myhospitality.com.au (and our agents and employees) from claims, demands, damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected resulting from or in any way connected with such disputes.

    You agree to indemnify, defend and hold myhospitality.com.au and its partners and suppliers harmless from any liability, loss, claim and expense related to the violation of this contract or use of the website.

    myhospitality.com.au does not recommend or endorse any specific business listed on their sites and does note provide advice on which supplier to choose or which products to buy.

    It is recommended that prior to making any buying decisions you consult professionals as relevant


    Rate change
    Associate/User agrees that myhospitality.com.au may, from time to time with a general notice on www.myhospitality.com.au webpage, change the compensation plan, rates, prices and charges, Associate/User agrees to tolerate by those changes. It is Associate's/User’s responsibility to stay abreast of developments communicated


    Goods and Services Tax
    If GST is imposed on any supply made by us through myhospitality.com.au, you must pay to us, in addition to any consideration payable or to be provided by you for this supply, an additional amount for the supply calculated by multiplying the prevailing GST rate by the consideration for the relevant supply payable or to be provided (without any deduction or set off) by you under any other clause in these Terms of Use. Any amount payable by you is payable on demand by us, whether such demand is made by an invoice or otherwise.


    Cancel of contacting
    myhospitality.com.au puts control over communications directed to you where it belongs: In your hands:

    Each email newsletter you receive has simple instructions on how to immediately unsubscribe from our newsletter list.

    To do this you must use the email addresses you specified at the time of becoming a Member or joining an email newsletter list.

    If you change or move email addresses please let us know so we can redirect your email to your new address.


    Your Consent
    By using our sites, you consent to the collection and use of this information by myhospitality.com.au.

    If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

    Tell Us What You Think

    myhospitality.com.au welcomes your questions and comments about privacy.

     


                       

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